Evospin Casino Privacy Policy

Information We Collect

When you create an account, we collect personal information such as your name, email address, phone number, date of birth, and home address. We also record payment details, transaction history, and gameplay activity to handle your requests and keep our records up to date.

We automatically gather technical details such as your IP address, browser type, device information, and how you use our website. This information helps us enhance our services and identify any potential security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. This information also assists us in meeting legal obligations and helping to prevent fraud or money laundering.

We may provide you with updates about your account, special offers, and important service notifications. If you wish to stop receiving marketing messages, you can adjust your preferences at any time in your account settings or email options.

Your gameplay data enables us to enhance our platform and tailor your experience. We review usage trends to recommend games and features that suit your interests.

Data Security

We safeguard your details with industry-standard encryption protocols, including TLS 1.2 or above. All sensitive information is encrypted both while being transmitted and when stored.

Our systems are regularly audited and updated to maintain security. Access to personal information is limited to authorised staff, all of whom are subject to strict confidentiality duties.

We keep a close watch on our platform at all times to spot any unusual activity or unauthorised access attempts. Should a security issue arise, we will inform any users affected as soon as possible.

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when it is necessary to deliver our services or to meet legal requirements.

We collaborate with reputable payment providers to ensure transactions are processed securely. These partners access only the information necessary to carry out their services.

Government authorities may request user data as part of legal investigations. We respond to lawful requests while safeguarding your rights as much as possible.

Your Rights

You can access, update, or remove your personal information whenever you wish. Please contact our support team if you would like to exercise these options.

You may request a copy of all the data we hold about you. We will supply this information in an accessible format within 30 days.

You can object to specific data processing activities or ask us to restrict how your information is used. We will respect these requests unless there are valid reasons for us to continue processing.

If you choose to close your account, your personal data will be deleted once all outstanding transactions have been settled and any necessary retention periods have been fulfilled.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website performs. Essential cookies are required for the site to work correctly.

Analytics cookies assist us in understanding how visitors interact with our platform. This insight enables us to enhance navigation and improve the features we offer.

You can adjust your cookie preferences at any time via your browser settings. Please be aware that turning off certain cookies may impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers follow their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We hold your personal information for as long as your account is active. Once your account is closed, certain records are retained in order to meet legal and regulatory obligations.

Transaction records are retained for seven years to comply with anti-money laundering guidelines. Your gaming history is maintained in line with licensing obligations.

International Transfers

Your data may be transferred to servers based outside your country of residence. We have suitable measures in place to help safeguard your information during these transfers.

We adhere to relevant data protection laws, no matter where your information is handled.

Children's Privacy

Our services are exclusively for those aged 18 and over. We do not knowingly gather personal information from anyone under the age of 18.

If we become aware that someone underage has supplied personal details, we will promptly remove this information and close the account.

Changes to This Policy

We may review and update this Privacy Policy from time to time to reflect changes in our practices or relevant requirements. If there are any significant updates, we will let you know by email or through an announcement on our website.

The date of the most recent update is shown at the top of this policy. We recommend checking it from time to time to keep up to date with how we safeguard your information.